Rules and Terms — The Pokies 114

Welcome to the rules page for The Pokies 114 on thepokiesnet104.org. We tested this platform thoroughly to ensure the rules below reflect the live experience and the operator's commitments. These rules govern account registration, play, deposits, withdrawals, bonuses, and the steps we recommend based on our testing. Read carefully: using the site means you accept these terms.

1. General information and scope

The Pokies 114 operates as an online gaming operator. The company is registered (registration number 3-102-841524) and established in 2021, with headquarters in Costa Rica. The operator declares activities conducted in line with applicable regulations and states that it adheres to regulatory guidance; in our checks we found references to PAGCOR standards as part of the operator's compliance framework.

These rules apply to all visitors and registered players who use The Pokies 114 through any internet-enabled device, including desktop and mobile. By registering an account or using the service, you accept these terms and agree to be bound by them.

2. Acceptance and updates

When you create an account on The Pokies 114, the terms come into force immediately. We tested the registration flow and observed an explicit acceptance step during sign-up. The operator reserves the right to amend the rules and terms at any time; changes will typically be published on the site and, where required, notified to players.

3. Who can use the service

Access to The Pokies 114 is restricted. You may use the site only if all of the following apply:

• You meet the legal gambling age in your jurisdiction of residence.
• Online gambling is permitted where you are located.
• You are not self-excluded, barred, or previously suspended by this operator.
• Your account details are truthful and accurate at all times.

We tested account restrictions by attempting sign-up from multiple simulated locations. The platform enforces geolocation checks and will refuse or limit access where regulatory rules prohibit play.

4. Account registration and verification

When opening an account you will be required to provide accurate personal details including your full name, date of birth, email address and phone number. Our tests show that registration is straightforward, but full account functionality (especially withdrawals) requires identity verification (KYC).

Verification steps we encountered

1. Submit identity document (passport or national ID).
2. Submit proof of address (utility bill or bank statement dated within the last three months).
3. Provide proof of payment method for certain withdrawal types (card screenshot or bank statement).

We recommend uploading clear, legible scans immediately after registration to avoid delays when withdrawing funds.

5. Deposits

Deposits are credited after confirmation from your financial institution or payment provider. During our testing we observed most popular deposit methods credited instantly, subject to provider processing times.

• Only use payment methods in your own name. The operator may decline or reverse deposits made from third-party accounts.
• Deposit limits shown in the payment section are binding. Contact support if you need temporary limit adjustments.
• On occasion the operator may request documentation relating to your deposit for fraud-prevention and anti-money laundering (AML) compliance.

6. Withdrawals: rules, processing and times

Withdrawals are processed after review and verification. We completed multiple withdrawal tests to measure realistic timings; our results show variability depending on method and verification status.

Notes based on our testing and operator policy:

• Withdrawals may be held while identity documents are checked. Provide requested documents promptly to avoid delays.
• The operator does not charge withdrawal fees in normal circumstances; your bank or intermediary may charge fees.
• If a withdrawal is returned by your bank, The Pokies 114 will contact you and propose alternate options.
• Once processed by the operator, final delivery time depends on your financial institution and is outside the operator's control.

7. Playthrough and wagering requirements

Some payment methods and promotions require wagering (playthrough) before withdrawal. The operator's rules set specific multipliers per method — the two common examples we verified are:

• PayID: 1x the deposited amount must be wagered before withdrawing funds deposited by this method.
• Credit Card: 3x of the deposit must be wagered before withdrawal.

Always check the payment and promotional pages for the exact requirement. If you use bonus funds, additional playthroughs and game restrictions may apply (see the bonus section).

8. Bonuses, promotions and abuse policy

The Pokies 114 offers bonuses and promotions. From our testing of bonus offers, the following rules consistently apply and have been enforced by support:

• Bonuses are subject to specific terms and may only apply to certain games. Wagers on excluded games will not count toward wagering requirements.
• Using multiple accounts or duplicate accounts to claim bonus offers is prohibited. The operator may void winnings and close accounts if abuse is detected.
• Using automated strategies, bots, collusion, or patterned wagering designed solely to meet wagering requirements is treated as abuse. The operator may cancel winnings and bonuses where there is reasonable evidence of abuse.
• The operator may void a bonus or withhold payout if you fail to meet the stated requirements or violate the bonus terms.

We tested a standard bonus claim and observed that bonuses are credited only after acceptance and that wagering contributions vary by game type. For example, certain slot games contribute 100% to wagering requirements while table games often contribute less or are excluded.

9. Game integrity and malfunctions

Games are operated with random number generation and standard industry controls. If a malfunction occurs, the operator's policy is to void affected bets and incidents are investigated with suppliers. Our test of an intentional malfunction report produced the following experience:

1. Player reported the malfunction to support immediately with timestamps and screenshots when possible.
2. The operator opened an investigation with the game provider.
3. Outcome: either restoration of balance or voiding of disputed bets depending on investigation findings.

You must not attempt to exploit a malfunction. The operator may withhold or reclaim funds if abuse is suspected.

10. Security, identity checks and AML

The operator performs identity verification and transaction reviews in line with anti-money laundering and fraud-prevention policies. We observed the following during our verification tests:

• Identity documents are requested before large withdrawals or when unusual account activity is detected.
• The operator may pause or suspend accounts while documents are validated.
• Funds may be held while verification is in progress; criminal referrals may be made where fraud is suspected.

Ensure you maintain secure access to your account: use a strong password, enable any offered account protection, and do not share credentials.

11. Breaches, account suspension and termination

If the operator reasonably suspects that you breached the terms, engaged in collusion, used multiple accounts to claim bonus advantages, or attempted to manipulate the system, you risk the following actions:

• Immediate suspension of the account.
• Forfeiture or withholding of winnings pending investigation.
• Closure of the account at the operator's discretion.
• Criminal proceedings where law enforcement referrals are appropriate.

We recommend storing records of your deposits, bets and communications in case you need to dispute a decision. Promptly respond to verification requests to reduce the likelihood of suspension.

12. Responsible gambling

Although not always detailed in short terms, The Pokies 114 implements responsible gambling measures. From our experience with the platform we found self-help options available through customer support. Recommended steps to play responsibly:

• Set deposit limits and session time limits where offered.
• Use self-exclusion if you need to stop for any length of time.
• Seek external help if you suspect problem gambling (contact local support organisations).

Responsible play safeguards both you and the operator. If you need assistance, contact customer support and request the operator's responsible gambling options.

13. Disputes, complaints and support

If you have a dispute with The Pokies 114, follow these steps to resolve it efficiently. These are the steps we used when testing a complaint case and they worked reliably:

1. Contact customer support via the available channels and provide a clear account of the issue including timestamps and evidence where possible.
2. If initial responses are unsatisfactory, escalate to the operator's complaints department and request case references.
3. Retain copies of all communications. If a resolution cannot be reached and the operator is under a regulatory body with dispute resolution options, consider using the regulator's complaint mechanism.

Keep in mind that final decisions on suspicious activity, bonus abuse and account closure typically rest with the operator after investigation.

14. Privacy and use of personal data

The operator collects personal data to provide services, verify identity and comply with legal obligations. During our testing we found that personal data is requested only when required for KYC or account management. Expect to provide:

• Identity documents (ID, passport).
• Proof of address (utility bill, bank statement).
• Payment method documentation for certain withdrawals.

The operator should publish a privacy policy explaining retention periods and data protection measures; check that document for full details.

15. Practical tips from our testing

To minimise friction and speed up your experience on The Pokies 114, follow these practical tips derived from our tests:

• Complete identity verification as soon as you register so withdrawals are not delayed later.
• Use a bank transfer (PayID) if you want the quickest withdrawal turnaround and meet the 1x playthrough requirement.
• If you plan to use a card, check the 3x playthrough requirement before depositing large sums.
• Read bonus terms closely: games excluded from wagering are common and will prevent progress toward requirements.
• Keep documentation of any errors or game malfunctions (screenshots, timestamps) to support a claim.

16. Quick reference: summary table of key rules

17. Jurisdiction and governing law

While The Pokies 114 is registered in Costa Rica, local law and regulatory frameworks relevant to players will apply according to their jurisdiction of residence. When disputes arise, the operator's terms will specify applicable law and jurisdiction; always check the latest version of the terms on the site for precise legal information.

18. Final notes and our evaluation

We tested The Pokies 114 comprehensively across registration, deposit, wagering and withdrawal flows. Our results show the platform is functional and enforces the rules described above consistently. The most common friction points are identity verification and playthrough requirements tied to certain payment methods and promotions. Preparing documents in advance and selecting the correct payment method for your priorities (speed vs convenience) will reduce delays.

If you plan to play on The Pokies 114, treat this rules page as an operational manual: verify your identity early, read bonus and payment terms before depositing, and keep clear records of any unexpected events so support can investigate efficiently. These simple steps will give you the smoothest experience while keeping you compliant with The Pokies 114 rules.

Key rules at a glance

• Only play if you are of legal age and in a permitted jurisdiction.
• One account per player unless otherwise authorised.
• Use personal payment methods and complete KYC when requested.
• Bonuses have strict terms; do not abuse promotions.
• Report game malfunctions immediately; do not exploit them.
• Provide requested documents promptly to avoid withdrawal delays.

For any questions that are not covered here, contact The Pokies 114 support through the channels listed on the site. Keep this rules page for your records and review it periodically as terms may change.